Privacy

PRIVACY POLICY

The Anglesey Outdoors' Website Privacy Policy



Anglesey Outdoors logo The Paddlers Return logo Canyon Wales logo




Privacy and Cookies Policy
Your Personal Data:


What we need
This website which encompasses 11 websites (listed below) will be what is known as the "Controller" of the personal data you provide to us, which may include name, address, email and so on.



Why we need it
Your data is collected primarily for fulfilment of your orders and relaying of messages you send through this website.


What we do with it
The data which you provide to this Controller is delivered to the website owner, and is archived or relayed to the Processor by our service providers:
  1. www.theimagefile.com - This service provider processes our website shopping cart facility. The Imagefile's data archive exists primarily in Ireland with backups in the United States.
  2. www.fasthosts.co.uk - This service provider relays most of our enquiry form data. Fasthosts’ data archive exists in England.
  3. www.gsuite.google.co.uk - This service provider manages and archives our emails (including form data). Gsuite's (Google) data centres exist all over the world, please visit their website for more information www.google.com/about/datacenters/inside/locations/
  4. www.mailchimp.com - This service provider manages our Newsletter subscriptions. Mailchimp® is a registered trademark of The Rocket Science Group and their data centres exist in the United States. Mailchimp® Privacy Policy



How long we keep it
Your online order data is stored for a number of years as required by tax law. Some aspects of your online order data can be anonymised at your request and to the extent allowable by law. Your other non-order data (i.e. marketing or messaging data) can be deleted or anonymised at your request, as per requirements of General Data Protection Regulation (GDPR). You may also unsubscribe from marketing communications at any time.


What are your rights?
If at any point you believe the information we process on you is incorrect, you may request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter. Unless otherwise stated in this document, the managing director of this website acts as the EU Data Protection Officer (DPO) and can be reached from the contact page of this website.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner's Office (ICO).



What are cookies?
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to "remember" you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie"). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as "first party cookies"), or by other websites who serve up content on that site ("third party cookies").


Cookies on this website
This website uses cookies for a variety of different purposes. These include those that are "strictly necessary" for technical reasons; those that enable a personalized experience for visitors and registered users; and those that interact with selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action, such as clicking a "like" button. Below is a description of cookies that are in use.


Name Service Duration Purpose
_gid Google Analytics 1 day Used to distinguish users. More information: developers.google.com/cookie-usage 
_ga Google Analytics 2 years Used to distinguish users. More information: developers.google.com/cookie-usage 
_gat Google Analytics 1 minute Used to throttle request rate. More information: developers.google.com/cookie-usage 
_gat_gtag_[USER ID] Google Analytics 2 years Identification code of website for tracking visits. More information: developers.google.com/cookie-usage 
__utmc Google Analytics Session Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. More information: developers.google.com/cookie-usage 
__utmb Google Analytics 30 mins Used to determine new sessions/visits. More information: developers.google.com/cookie-usage 
__utmt Google Analytics 10 mins Used to throttle request rate.. More information: developers.google.com/cookie-usage 
__utmz Google Analytics 6 months Stores the traffic source or campaign that explains how the user reached your site. More information: developers.google.com/cookie-usage 
__utma Google Analytics 2 years Used to store visitor-level custom variable data.. More information: developers.google.com/cookie-usage 
NID Google Persistent The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on. More information: developers.google.com/cookie-usage 
_bookwhen_admin_session Bookwhen Ltd Session Pending. More information: https://bookwhen.com/privacy 
amplitude_id_[USER ID] Bookwhen Ltd Session Pending. More information: https://bookwhen.com/privacy 
known Bookwhen Ltd Session Pending. More information: https://bookwhen.com/privacy 
sid theimagefile.com Ltd Session Temporary session cookie identifier, used for login sessions and shopping cart. More information: https://www.theimagefile.com/privacy 
tif_cem theimagefile.com Ltd Session Temporary session cookie for current email, used for secure albums requiring email login. More information: https://www.theimagefile.com/privacy 
tx1_EGS theimagefile.com Ltd Session Temporary session cookie storing search term for album searches. More information: https://www.theimagefile.com/privacy 
tx1_fmm theimagefile.com Ltd Session Temporary session cookie allowing viewing desktop site from mobile & vice versa. More information: https://www.theimagefile.com/privacy 
f2b_search_cal_cp_period Freetobook Session Cookies used in our 'Check availability' widget to select the check-in date and the number of nights.
f2b_search_cal_cp_date Freetobook Session Cookies used in our 'Check availability' widget to select the check-in date and the number of nights.
_AVESTA_ENVIRONMENT Mailchimp® Session These cookies are strictly necessary to provide you with services available through our websites and to use some of its features, such as access to secure areas.. More information: https://mailchimp.com/legal/cookies/ 



Strictly Necessary
These are the cookies that are essential for websites to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions, as well as to save the contents of virtual "carts" on sites that have an e-commerce functionality:

Unless otherwise noted below, we do not use persistent cookies, nor cookies for optional functionality, AB testing, performance, advertising and so on.


Third Party/Embedded Content
This website may make use of different third party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from YouTube and Vimeo, or tracking services such as Google Analytics. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.


Controlling cookies
Visitors may wish to restrict the use of cookies, or completely prevent them from being set. Most browsers provide for ways to control cookie behaviour such as the length of time they are stored - either through built-in functionality or by utilizing third party plugins.

To find out more on how to manage and delete cookies, visit www.aboutcookies.org . For more details on advertising cookies, and how to manage them, visit www.youronlinechoices.eu (EU based) or www.aboutads.info (US based).

It's important to note that restricting or disabling the use of cookies can limit the functionality of sites, or prevent them from working correctly at all.



Web beacons and other tracking technologies
Both websites and HTML e-mails may also contain other tracking technologies such as "web beacons". These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, the web beacons may still load, but their functionality will be restricted.


Website security
This Controller uses basic SSL (Secure Sockets Layer) security, up to 256-bit encryption, which secures a level of communication between the server and a web browser. You can observe this as a green padlock in the website address bar at the top of your web browser. This shows that any information sent between your browser and a web page is encrypted.



Links to other websites
The Controller contains links to other websites of interest. Links to other websites are known as "outbound links". Once you have click one of these links, you should note, that we do not have any control over the proceeding website and cannot be responsible for your protection and privacy thereafter. We attempt to add this symbol next to all of our outbound links for your convience.





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